Politica de devoluciones
With MODU, your satisfaction is 100% guaranteed.
If for any reason you’re not completely satisfied with your purchase, you have up to 30 days to request an exchange or a refund.
Click START RETURN to access our easy and fast Returns Center and process your exchange or return.
Important Conditions
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All products must be returned in perfect condition.
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Final Sale Items:
Products marked as Final Sale are not eligible for returns or exchanges.
Returns
If you wish to return your purchase and request a partial or full refund, you have 30 days to send the product back.
Please follow the instructions in our Returns Center.
Once the return is approved, the refund will be issued to the original payment method within 7 business days.
Exchanges
You can exchange your products quickly and easily. We offer the following exchange options:
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Exchanges for items of equal value:
No additional charge or refund will apply. -
Exchanges for items of lower value:
The price difference will be refunded to the original payment method, even if you paid via PayPal.
Please allow up to 7 business days for the refund to appear. -
Exchanges for items of higher value:
If you wish to exchange for a higher-priced item, you must return the original item(s) and place a new order.
Customer Service
Call us:
Monday to Friday: 9:00 AM – 5:00 PM (EST)
Email us:
Info@moduslim.com